Let's look at the math. If you have 50 employees doing just 5 external demos or support calls a week, you are generating 13,000 hours of screen share footage every year.

Statistically, it is impossible to ensure that zero sensitive data is accidentally displayed during those hours through manual training alone. Human error is inevitable.

The "Oops" Moment Anatomy

It usually happens like this: A sales rep is demoing your product. They switch tabs to grab a link from Salesforce or Hubspot. For 0.5 seconds, the "Recent Contacts" list is visible while the page loads. That list contains the personal email and phone number of your biggest client's CEO.

Quantifying the Risk

If that demo is being recorded, you now have a toxic asset. That video file contains a GDPR/CCPA violation. If you conduct a Data Exposure Audit, you will likely find that 10-20% of your external calls contain some form of accidental PII exposure. Automated masking reduces this risk surface to near zero.