How can we help?
Find answers to common questions or get in touch with our team.
Frequently Asked Questions
How do I activate my Pro License?
After purchasing, simply click the extension icon in Chrome. It will automatically detect your email and unlock Pro features. Ensure you are signed into Chrome with the same email used for payment.
My data isn't masking automatically. Why?
Ensure the extension is enabled (Blue Shield icon). Some complex websites use shadow DOMs; try right-clicking the element and selecting "SecurePresent > Hide this element" to create a custom rule.
Is my data sent to the cloud?
No. SecurePresent works 100% locally on your device. We never see, store, or transmit your screen data or browsing history.
Still need help?
Our support team is available Mon-Fri to assist you.
Contact SupportEmail: support@securepresent.com