HIPAA & Telehealth: Securing Patient Data on Video

Electronic Health Records (EHR) systems like Epic, Cerner, and Meditech are information-dense by design. A single screen can contain the medical history, billing codes, and contact info of 15 different patients listed in a grid.

When collaborating with a specialist over Teams or Zoom, or reviewing cases with insurance providers, filtering the view to a single patient is difficult. The software interface often doesn't support it.

The "Over-Share" Risk

If a provider switches windows to check a lab result, they often briefly expose the "Recent Patients" list or a notification pop-up. Under HIPAA, this is an "incidental disclosure." While minor in isolation, frequent occurrences in recorded calls can trigger a costly HIPAA audit.

Precision Masking for EHRs

SecurePresent allows healthcare organizations to enforce a global rule: Always blur Dates of Birth, SSNs, and MRNs (Medical Record Numbers) unless specifically hovered over.

This proactive masking reduces the "blast radius" of any accidental screen share. Even if the wrong window is shown, the sensitive identifiers remain illegible to the viewer.